Shipping Policy

Thank you for supporting independent music! Below is everything you need to know about shipping your order.

 

1. Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location:

 

• UK: 3–5 business days

• Europe: 5–7 business days

• Rest of World: 7–14 business days

 

Note: International orders may be subject to import duties or taxes, which are the responsibility of the buyer.

 

3. Shipment Confirmation & Tracking

If tracking is available, you'll receive a tracking number via email once your order has shipped. Some smaller items may ship via untracked services to keep costs affordable.

 

4. Delivery Issues

If your package hasn’t arrived within the estimated timeframe, please contact us at info@ireneserra.com and we’ll do our best to assist.